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We exist to provide our customers with high-quality, competitively-priced transportation services.
 
 

Team Message

Welcome to our web page. We invite you to look through this site to learn more about the Five Star team and its services.

Five Star is a premium service truckload carrier and broker serving major shippers throughout the Western half of the United States. Major shipping points include Fresno, Los Angeles, San Diego, Sacramento, Oakland, Stockton, Seattle, Portland, Reno, Las Vegas, Salt Lake City, Denver, Albuquerque, Phoenix, Tucson and most major cities within our operating area.

We have assembled an exceptional team of drivers and support staff, which is among the best in the industry. Our compensation package, which is one of the highest in the industry, attracts and retains top talent. We screen applicants carefully for experience, safety, organization, professionalism and dedication to customer service.

Our service is second to none. As a result of our efforts, the Five Star team consistently and safely meets agreed upon delivery schedules. Recently, we achieved a 99.8% on-time delivery rate. We provide a number of other value-added services, which include trailer pools, assigned customer services representatives, and assigned logistical coordinators. By using our premium services, shippers can improve efficiency and produce significant savings in their logistics and distribution chains, while ensuring the absolute satisfaction of their customers.

Quality is embedded into our culture. We subject our quality system to constant statistical process analysis, including both internal and external audits.

We put a premium on safe and legal operations. Our by-the-book company culture and emphasis on safety has allowed us to maintain an extremely safe and reliable operation. Our safety standards go beyond regulatory compliance. We are committed to protecting the safety of motorists on the road, our drivers, and our customers' cargo.

If you are looking for a premium service carrier to improve your distribution, logistics and warehousing chain, I invite you to tour our service section and contact our customer service department. If you are looking to enhance your career at a professionally managed company, we invite you to look at our drivers' application section.

We hope you find the information in this website helpful and useful. Please contact us for more information.

Very Truly Yours,
The Five Star Team

MISSION STATEMENT

At Five Star, our mission is to attract and retain customers by providing "Best in Class" transportation solutions and fostering a profitable, disciplined culture of safety, service, and trust.

VISION

Our vision is to be an efficient and nimble best in class service organization that is focused on the customer. We are on the leading edge of service, always innovating to add value to our customers. Our organization has information and resources that can be easily adapted to analyze and monitor what is most important in a changing environment. We train, build, and develop our employees through perpetual learning opportunities to enhance their skill sets.

TEAM PURPOSE

We serve Five Star customers and employees by providing Best in Class transportation solutions and a healthy and secure work environment so they can meet their business and personal objectives. Our commitment to excellence will drive Five Star's economic model through growth in sales, cost control, and increased financial prosperity.

CODE OF CONDUCT

We are honest and ethical in all our business dealings, starting with how we treat each other. We keep our promises and admit our mistakes. We promote professional conduct in the practice of all employees. Our conduct ensures that Five Star will be there to deliver your future.


"We have been with Five Star for at least 10 years now; they're an outstanding company and have saved Jet Plastica Industries thousands of dollars in freight. Their service level is beyond reproach. The partnership we have with them takes all of the "problems" out of freight and makes our internal shipping / transportation departments look like "freight experts". Five Star has definitely lived up to our expectations, and I highly recommend them to anyone that wants good loyal service."

-Russell Raymond
Plant Manager
Jet Plastica Industries

"We take pride in customer service by our drivers, owners, and management. We offer specialty customer service in niche market areas. We maintain a spirit of openness to innovation and are flexible in meeting the needs of our customers."

-Peter
Customer Service/ Distribution Manager

"The people here are very friendly and honest. This company is truly family oriented and each member of the staff is a team leader."

-Joanna
Billing/ Accounting Department

   
 

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